Service Offered

Business Consulting and Planning



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2 Riverside, Frankfort Park - Dublin, Dublin - Dublin 14 - Ireland



ExperienceAn experienced FM and Health and Safety professional with strong leadership experience. Firm understanding of soft and hard services, health and safety and environment controls. Highly skilled in negotiation and prioritisation of tasks, looking for an opportunity to grow and learn in a professional environment. Have been working in the FM industry for over 10 years where I have worked both in private and public sectors. I have various qualified courses which include IOSH Managing safely, DSE Assessor, Control and Restraint, Legionnaire disease control. I process excellent communication skills and have a clear competent telephone manner. I have knowledge in the use of Microsoft Office and Windows also Mac OS.
EducationMitie, Retail ROI July 2019 ??" Present
Facilities Manager
• To monitor all activities relating to the site(s), reporting and acting as appropriate.
• Issuing out PPM and reactive works to relevant personnel around ROI
• Weekly and Monthly business meetings regarding ongoing and future projects
• Account management across a portfolio of retail contracts
• Investigating and reporting on all Incident, accidents and near misses within each store.
• To be responsible for Health and Safety compliance on-site, and the maintenance of records.
• To ensure the property achieves the KPIs set by the client, in conjunction with other stakeholders.
• To compile and maintain records relating to the site(s); e.g. asset register, plans, plant testing, etc., taking any action, which may be required.

CBRE, Google Dublin July 2018 ??" July 2019
Assistant Service Manager
?-? Provide a positive environment emphasizing flexibility & understanding
?-? Provide superior customer service to meet the on-site client’s expectations
?-? Proactively understand the client’s needs and act on them before being requested
?-? Daily on-site management of all contractors/vendors to ensure standards are maintained at the required level.
?-? Operate at all times within contractual SLA’s & KPI’s
?-? Conduct site inspections/assessments to ensure all building procedures & performance measures are maintained at all times
?-? Ensure all monthly reporting trackers are filed and completed in a timely matter
?-? Ensure all procedures & operational manuals are kept up to date at all times
?-? Conduct regular audits to ensure safety procedures on-site are in place and working
?-? Ensure compliance with company health & safety procedures and current legislation.
?-? Local lead on Building Evacuation.
?-? Participate in team weekly operational meetings
?-? Provide regular, accurate reporting of activities to Services Manager
?-? Support and Management of all Mechanical and Electrical disciplines which are relevant to client site requirements.

Jones Lang LaSalle, Brentford, Holborn and Angel May 2017 ??" July 2018
Facilities Manager
?-? To monitor all activities relating to the site(s), reporting and taking action as appropriate.
?-? Investigating and reporting on all Incident, accidents and near misses within each building.
?-? To be responsible for Health and Safety compliance on-site, and the maintenance of records.
?-? To ensure the property achieves the KPIs set by the client, in conjunction with other stakeholders.
?-? To compile and maintain records relating to the site(s); e.g. asset register, plans, plant testing, etc., taking any action, which may be required.
?-? Manage and implement service charge budget for three sites and liaise with surveyor and finance team on a monthly bases.
St George Developments, London Chelsea, May 2016 ??" May 2017
Customer Service Manager
?-? To provide a courteous, efficient and professional liaison between purchasers, their agents, contractors and all departments and representatives of St George.
?-? Investigating and reporting on all Incident, accidents and near misses within each building.
?-? To provide overall administrative support to the Customer Service Department.
?-? Working on the health and safety profile, signing off permits and giving access to relevant contractors.
?-? To ensure written instructions sent to sub-contractors using the Contra Charge forms.
Amey, London Victoria, Carney Wharf and Birmingham December 2014 ??" May 2016
Contract Support Co-Ordinator
?-? Working on the health and safety profile for three government base buildings.
?-? Investigating and reporting on all Incident, accidents and near misses within each building.
?-? Collecting and collaborating a Health and Safety report monthly for the client and SMT meetings.
?-? Organise and train Amey employees on different aspects of health and safety and arranging offsite training for Amey staff and clients.
?-? Ensuring the contract documentations are up to date efficient to the contract.

Bellrock, London Liverpool Street October 2012 ??" December 2014
Facilities Manager
?-? Ensures effective operation of facilities services as specified by the client, including cleaning, porterage and maintenance.
?-? Coordinate all planned & reactive maintenance through 3rd party Suppliers
?-? To undertake a regular visual inspection of the site and be proactive in all areas of site maintenance and cleanliness.
?-? Ensure that all necessary inspections are undertaken by Handyman/Portering Team, maintaining required records.
?-? To identify and rectify where possible areas of site maintenance requiring both short and long term remedial action.
?-? Direct the operation of the handyman team per specific tasks.

Bellrock / Athletes Village, London / Stratford October 2011 ??" October 2012
Facilities Co-ordinator
?-? Working on behalf of LOCOG maintaining and inspection of over 400 apartments and Townhouses for the 2012 Olympics and Paralympics games.
?-? Ensures effective operation of facilities services as specified by the client, including cleaning, porterage and maintenance.
?-? Coordinate all planned & reactive maintenance through 3rd party Suppliers.
?-? To undertake a regular visual inspection of the site and be proactive in all areas of site maintenance and cleanliness.
?-? Ensure that all necessary inspections are undertaken by Handyman/Portering Team, maintaining required records.
?-? Liaise with the Client team at the site regarding the progress of activities.
?-? Ensure compliance of contractors to Health & Safety policies and procedures
?-? Promote energy-efficient practices to reduce costs and support the waste management strategy.
?-? Carry out responsibilities under the companies Health and Safety Policy and Equal Opportunities Policy, which are appropriate to the job.

Financial Times / Carillion, London, Southwark Bridge January 2008 ??" October 2011
Building Services Coordinator
?-? Developing and maintain an energy management system that will provide an auditing process for the record utility readings.
?-? Checking building maintenance routines on the PPM system, checking stock and asset register.
?-? Assisting the Telephone system manager, to order telephone devices and install them on the Cisco system.
?-? Taking an active role in facilities crisis management plan.
?-? Managing the order system and raising purchase orders for projects, services and ad-hoc items for onsite maintenance

Operon, London, Victoria May 2004 ??" January 2008
Facilities Assistant /Moves and changes
?-? Arranging moves in open office areas and MPS offices.
?-? Liaising with the client on a daily bases while managing the budget for all works.
?-? Looking after the Foreign Sec personnel home off White hall.
?-? Being on call for him/her 24 hours a day.
?-? Work alongside the health and Safety Manager on occasions on all matters regarding H&S within the buildings and the FS home.
?-? DSE Assessment on all Clients across the DFT

Submitted by on Jan 14, 2020
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Contact Mitie
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2 Riverside, Frankfort Park - Dublin, Dublin - Dublin 14 - Ireland


Business Services   •   Business Consulting and Planning
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